Health Connect America - Knoxville Office

They are set up for 2 levels: outpatient and telemedicine. Of the 8 centers within 14 miles of Knoxville, 2 offer a bed.

No detox here. A center can still take someone after a detox elsewhere, which is the common order of events, and the nearest one is under a mile away in Knoxville.

They treat mental health alongside the substance use, so both sides are handled in one place. Ask whether the psychiatric side is on site, because in Knoxville that is the part that varies.

They do not prescribe medication. For opioid use that is worth knowing before you choose, because medication changes what the first weeks look like, and Knoxville has 8 other centers.

They treat young people from 12 up, so a parent calling from Knoxville about a teenager is in the right place.

People who are pregnant or just postpartum are one of the 4 groups they offer a dedicated program for.

Some programs have a prescriber on site and some rely on yours, which is worth knowing in advance. Stopping a psychiatric medication abruptly can cause real harm, which is why this is never a decision to make alone. Ask how soon after arrival you would see a prescriber.

The point of the call is to work out which level of care fits, which takes a handful of questions. A call outside office hours often reaches an answering service rather than an intake worker, which is worth knowing before judging a program by it. Ask what the assessment after this call involves and whether it happens in person.