Crossroads

They provide outpatient, inpatient residential and telemedicine. Whichever one you start at the usual pattern is to step down through the levels rather than stop at once, and Phoenix is the closest place to carry that on if you move.

No. The nearest place that does offer one is in Scottsdale, 1.5 miles away.

They do video appointments, which matters if Scottsdale is a drive for you.

They offer a program for veterans, which is worth confirming on the call rather than assuming. A named program and one with a place free this month are different things, and Scottsdale has 8 other centers to ask.

There are 8 more within a short drive of Scottsdale, so this does not have to be the only call you make.

Expect questions rather than a pitch, and expect them to be fairly direct. A family member can make the call and answer much of this, though some questions only the person using can answer. Have your insurance card and a list of medications next to you.

Anything from a week to a year, depending on what is being treated and how. Where a plan approves days in batches, the length you start with is not necessarily the length you get. Ask how many hours a week an outpatient program actually takes, because it varies widely.

Outpatient programs are built around working hours precisely because most people cannot stop working. A medical leave of absence from a college is normally reversible, and usually a better record than a failed semester. Find out whether the center deals with human resources departments directly.