CARES

They provide outpatient and telemedicine, which is the whole of what this address in New York is set up for.

No. The nearest place that does offer one is in New York, a few streets away.

They prescribe buprenorphine and naltrexone, which means the medication side is handled here rather than referred out to somewhere else in New York.

They treat young people from 12 up, so a parent calling from New York about a teenager is in the right place.

They treat both. Depression and anxiety alongside a substance are common rather than unusual, and one place handling the two together beats two handling one each. New York has 8 other centers if this one cannot.

New York has 341 AA groups, which is a different thing from treatment and a useful one next to it.

There is almost always a family role, and centers differ most in how early it starts. A relative can usually start the enquiry, book the assessment and hear the options before any decision is made. Ask about the release of information early, because without it the updates stop.

It depends on the level of care and on the week, which is why only a phone call can answer it. A wait for residential care is not a wait for all care, and the lower levels often start sooner. Ask what you should do in the meantime, because a good program will have an answer.